How Are We Doing?

Nobody is perfect. We at J. Bertolet Volkswagen know this to be true. However, we seek to provide the highest quality customer service available and welcome a chance to improve. Leave us some feedback to let us know what we are doing well and what we can do to improve your future experiences.

Read through some of our customer testimonials on this page to hear what others have said about us. We truly appreciate it when our customers leave us valuable input. Please feel free to leave some of your own after you have spent some time with us here at J. Bertolet Volkswagen.

41 Testimonials
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Bertolet offers great reliable vehicles at very fair market prices. The servicing and sales personnel are second to none. It's the only place to shop.
BOHAGGY
2019-04-14
I just purchased a 2011 certified pre-owned VW CC and love it! The staff at J. Bertolet was very helpful and knowledgeable about the automobiles they sell and made the purchase of this car very easy. What I liked most is that they are friendly, very professional and not pushy. Nothing turns me off more is to be with a cocky and pushy car salesman or saleswoman. You won't find that at J. Bertolet! Even if you don't live close by it's worth the trip!
BMiller
2015-03-19
Wow, where do I start?! I'll start with the end: J. Bertolet VW provided us not only with a virtually new CPO Golf Sportwagen, but the best car-buying experience my wife and I have ever had. First off, George, from the internet sales team, answered my inquiry quickly in a clear and polite manner. There's nothing more that I dislike than when I get short answers and incomplete sentences...and that was NOT George. He was kind and attentive. If he didn't have the answer for one of my questions, h... More
Brandon
2019-03-30
J. Bertolet Volkswagen is an exceptional dealership! Jack, John, and Andy... they are the BEST around. First, our daughter LOVES her new first car - the convertible Beetle. The entire customer experience for her and us, as her parents, was phenomenal. From the moment we called about the car, to Jack testing driving with her explaining every feature to our teen, then connecting with Andy for the purchase and pickup. Wouldn't go anywhere else. Thank you for treating us like family, and for he... More
Farinellis
2019-03-28
The family atmosphere feeling made me feel comfortable and stress free. There was a great selection to choose from it made my decision even harder. If you're in the market for a great quality car and excellent service I'd recommend going to J Bertolet.
Aaron
2019-03-12
The process was made simple, fast, and easy. All of our questions and concerns were answered and the entire process was seamless. We highly recommend this dealership to anyone looking for a new or used car.
Satisfied Customer
2019-03-02
My girlfriend and I were looking for a golf tdi originally but ended up falling in love with a jetta sport. But the entire time we were looking at getting into a golf John. Bertolet III helped us out to the fullest extent to get us into a car we wanted. It was a great experience and we are very happy with the experience we had.
Codyloeb300
2019-03-01
Highly recommend this dealership! It was refreshing to go in to a no pressure dealership that gave the time to completely go through your potential purchase. Jack (President) took us on a test drive and gave us a lot of information on the vehicle. When we got back, John met with us and moved us simply and quickly through the buying process. I cannot say enough about this dealership and recommend them to anyone! Great job!!
Searay5
2019-02-21
Great dealership I bought a beetle that I leased I also had it serviced Been dealing with them a long time And Will keep dealing with them
ALIHUY12
2019-02-18
My husband and I bought a 2019 Tiguan from J. Bertolet VW last week and had an AMAZING car-buying experience! Jack was so thorough with me when explaining the ins and outs of the vehicle, it being our first VW. Even with toting our one-year-old daughter along, we felt welcome and like a part of the Bertolet family! We absolutely LOVE our new Tiguan, and I have a feeling we will need to make a driving schedule as my husband is over the moon thrilled with "his" new car; I doubt I'll get a chance... More
Lindsay
2019-02-18