How Are We Doing?

Nobody is perfect. We, at J. Bertolet Volkswagen, know this to be true. However, we seek to provide the highest quality customer service available and welcome a chance to improve. Leave us some feedback to let us know what we are doing well and what we can do to improve your future experiences.

Read through some of our customer testimonials on this page to hear what others have said about us. We truly appreciate it when our valued customers leave us valuable input. Please feel free to leave some of your own after you have spent some time with us here at J. Bertolet Volkswagen.

Customer Lobby
5 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Mary Jo 01 Apr 2015
I travelled from NJ to buy this car and this was the best experience I have ever had with a dealer. The used car was a great value and the owner explained everything about the car. The salesman made sure all the paperwork for NJ could be done there in PA and arranged for the car to be delivered to m...e. The office staff explained what I needed to do with regard to NJ. Everyone went above and beyond. The next time I need to buy a car, this is the dealer I will go to, no matter the distance involved Show more
5 rate
BMiller 19 Mar 2015
I just purchased a 2011 certified pre-owned VW CC and love it! The staff at J. Bertolet was very helpful and knowledgeable about the automobiles they sell and made the purchase of this car very easy. What I liked most is that they are friendly, very professional and not pushy. Nothing turns me off m...ore is to be with a cocky and pushy car salesman or saleswoman. You won't find that at J. Bertolet! Even if you don't live close by it's worth the trip! Show more
5 rate
Julie Wallace 22 Nov 2014
The staff at J. Bertolet was great to work with. We took a test drive with Andy. He was polite and friendly and very knowledgeable about the product. We never had a test drive like it. He also helped us with financing and took care of all the paperwork for us. The owner even stopped in to thank us f...or our business. We look forward to doing business with them again. Show more
5 rate
Courtney W., Danville, PA 24 Feb 2014
I did not purchase my Volkswagen from them, but I take it to them for all repairs and maintenance and they treat me like I'm family. They are very professional, helpful, and friendly and constantly go out of their way to make sure their customers are happy and comfortable. Very competitive, fair, an...d reasonable prices for all services and repairs. I always opt to wait for my vehicle, but they offer a shuttle and loaner services as well. They have been by far, the best dealership experience I've had. Show more
5 rate
Chris E., Schuylkill, PA 23 Oct 2011
J Bertolet is a family owned dealership and service center. They are very helpful and honest in everything they do. They have service loaners if you need them while your car is in for maintenance and a nice waiting area if you prefer to wait. I have purchased 5 VW's from them in the past 6 years (I a lot) and have always got a fair value on my trade. None of my cars have ever had any issue that they couldn't fix. Pricing is fair too which you wouldn't expect coming from a factory dealer. I have no reason to go anywhere else for a car as long as I live in this area. Show more
5 rate